Legal
Last updated: 13 October 2026
By accessing or using Spine Platform ("Spine", "the Service") at spine.software or any of its subdomains, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all users, including browsers, vendors, customers, and contributors of content.
Spine is a business workspace. It includes CRM, marketing and connected ad accounts, support tickets, and accounting. Modules can be turned on for an organisation. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
If you connect an ad account, you confirm you are allowed to connect it. Spine reads campaigns from that account. It does not create, pause, or publish an ad unless you take that step in the product. Figures such as estimated revenue after ads are estimates unless the screen says they are verified.
To use the Service you must:
Joining the email list on the public site, or on the closed registration page, is not an account. We may email that address about the product and about when registration opens. You can ask us to remove it by writing to hello@spine.software.
You agree not to use the Service to:
Some features of the Service require a paid plan. Fees are stated in USD, unless a different currency or plan is agreed in writing, and are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice. Failure to pay may result in suspension or termination of your account.
The Service and its original content, features, and functionality are and will remain the exclusive property of Spine Software and its licensors. You may not copy, modify, distribute, or reverse-engineer any part of the Service without prior written consent.
You retain ownership of all data and content you upload to the Service. By uploading content, you grant us a limited licence to store and process that content solely for the purpose of providing the Service to you.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
To the maximum extent permitted by law, Spine Software shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service, even if we have been advised of the possibility of such damages.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time from your account settings.
These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation, and if unresolved, through binding arbitration.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by email or a prominent notice in the Service. Continued use of the Service after changes constitutes your acceptance of the revised Terms.
Spine Software, Montreal, Quebec, Canada. For questions about these Terms, write to legal@spine.software or hello@spine.software.